All orders, except for personalized ones and End Collection, are prepared within 24 business hours after the order confirmation date. This preparation time can vary according to peak season like Black Friday or Christmas. Personalized jewels have a specific preparation time, which is indicated during the purchase process.

Shipments to non-European Union countries may be liable for customs taxes and additional fees. In all cases, these costs will be the responsibility of the buyer and will be settled at the given customs office. Etrusca Jewels is committed to taking care of all the required paperwork in order for the parcel to clear customs.

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